Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Survey Responses: Your answers to polling questions, including opinions on political candidates, issues, and policies, collected via telephone, text message (SMS), or online surveys.
• Contact Information: Phone numbers used for telephone and text message polling.
• Voice Recordings: Audio recordings of telephone survey calls for quality assurance and transcription purposes.
• Text Message Content: SMS messages sent and received during text-based polling interactions.
• Demographic Information: Age, gender, location, party affiliation, and other demographic data relevant to polling analysis.
• Device Information: For online surveys, we may collect browser type, device type, and IP address.

2. How We Use Your Information

We use the information we collect to:

• Conduct and analyze public opinion research
• Generate aggregated polling reports for our clients (political campaigns, media organizations, and research institutions)
• Improve our polling methodology and services
• Ensure the quality and accuracy of our data
• Comply with legal obligations

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Aggregated Data: We share aggregated, de-identified polling results with our clients. Individual responses are never shared in a way that identifies you personally.
• Service Providers: We work with third-party service providers who assist in our operations, including:
  • Twilio (telephone infrastructure)
  • Supabase (data storage)
  • Cloud hosting providers
• Legal Requirements: We may disclose information if required by law or in response to valid legal process.

We do not sell your personal information to third parties.

4. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, typically:

• Survey responses and demographic data: Up to 3 years for longitudinal research purposes
• Voice recordings: Up to 90 days, then deleted or anonymized
• Text message logs: Up to 90 days, then deleted or anonymized
• Contact information: Deleted within 30 days after a polling project concludes

5. Your Rights and Choices

You have the following rights regarding your information:

• Opt-Out: You may decline to participate in any survey at any time. For telephone surveys, you can request to be added to our do-not-call list. For text message surveys, you can reply STOP at any time to opt out of further messages.
• Access and Deletion: You may request access to or deletion of your personal information by contacting us at team@bedrockpolling.com.
• Correction: You may request correction of inaccurate information.

We will respond to requests within 30 days.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Access controls limiting who can view personal data
• Regular security assessments
• Employee training on data protection

7. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated revision date.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: